Refund Policy and Terms of Service for Louisiana Pantry
At Louisiana Pantry, we are committed to providing our customers with high-quality products and exceptional service. We value your satisfaction and strive to ensure that all of your purchases meet your expectations. However, we understand that there may be occasions where you need to return an item or request a refund. This Refund Policy and Terms of Service outlines our policies and procedures regarding returns and refunds.
All Sales are Final: Due to the fact that our products are perishable food items there are no refunds once items are purchased.
We do not offer refunds or returns on any of our products unless they are defective or damaged upon receipt. If you receive a damaged or defective item, please contact us immediately at info@louisianapantry.com, and we will make every effort to resolve the issue promptly.
Defective or Damaged: We may approve refunds or returns within 30 days of the date of purchase, provided that the item is in its original packaging and condition. Customers will be responsible for any return shipping fees.
Exchanges: We do not offer direct exchanges. If you would like to exchange an item, please return the original item for a refund and place a new order for the replacement item.
Cancellations: We do not accept cancellations after an order has been shipped.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at info@louisianapantry.com. We may ask for photos of the damaged or defective item and will work with you to resolve the issue. In most cases, we will offer a replacement or refund for the damaged or defective item.
Contact Us:
If you have any questions or concerns about our Refund Policy and Terms of Service, please contact us at info@louisianapantry.com. Our customer support team is available to assist you with any issues you may encounter with our products or services. Thank you for choosing Louisiana Pantry. We appreciate your business and look forward to serving you in the future.
